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Product Serial Numbers


How to Find a Serial Number
Matrix requires a serial number to indentify the model of equipment you have, as well as to make sure we are providing you with accurate information that is specific to your machine. The chart below will assist you in location the serial number on each machine.

Machine
Console
Frame
Machine
Treadmill
Console
Back cover
Frame
Elevation rack at front of unit or under motor cover
Machine
All other cardio
Console
Back cover or under earphone plug
Frame
Front stabilizer
Machine
S-Drive Treadmill
Console
Back Cover
Frame
By motor leg
Machine
S-Force Trainer
Console
Back Cover
Frame
Rear leg
Machine
Rower
Console
Back Cover
Frame
Front leg
Machine
Training Cycle
Console
Back Cover
Frame
Rear lower left
Machine
Krankcycle
Console
Back Cover
Frame
Behind the flywheel
Machine
Strength - Ultra/Versa Series
Console
Ultra ITC only - Back cover
Frame
Rear below weright stack & inside of weight stack
Machine
Strength - Aura Series
Console
N/A
Frame
Front below weight stack
Machine
Strength - Go Series
Console
N/A
Frame
Side bottom weight stack & inside of weight stack
Machine
Connexus
Console
N/A
Frame
Horizontal cross bar
Machine
Racks
Console
N/A
Frame
Vertical Column